Privacy Policy

Jones Auto Body values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.jonesautobody.com] (the “Site”). Please read this policy carefully. By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect various types of information from our users, including:

• Personal Information: When you contact us or book a service, we may collect personally identifiable information, such as your name, email address, phone number, and billing information.
• Usage Data: We may collect information that your browser sends whenever you visit our Site, such as your IP address, browser type, browser version, the pages of our Site that you visit, and the date and time of your visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Site and store certain information to enhance user experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services
• To process and manage appointments, estimates, and transactions
• To improve and personalize your experience on our Site
• To communicate with you, including responding to your requests and providing updates on your service status
• To detect, prevent, and address technical issues
• To comply with legal obligations and protect our rights

3. Sharing Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our services or assist us in analyzing how our Site is used. These third parties have access to your personal information only to perform these tasks on our behalf.
• Legal Compliance: We may disclose your information where required by law, such as in response to a subpoena, governmental request, or to comply with other legal processes.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.

4. Security of Your Information

We strive to use commercially acceptable means to protect your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You have the right to correct any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions.
• Opt-out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communications or contacting us directly.

6. Third-Party Links

Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend that you review the privacy policy of every site you visit.

7. Children’s Privacy

Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised “Effective Date.” You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: